In the unlikely event that the product has initial defects or defects,
We will exchange it for a new product.
Please contact us using the "Inquiry Form" below within 7 days of receiving the product.
Contact form https://www.mitakesangyo.co.jp/contact/
《In case of return or exchange due to customer convenience》
We cannot accept returns due to customer convenience. Thank you for your understanding.
For exchanges due to the customer's convenience, such as ordering mistakes, the customer will be responsible for the round-trip shipping fee (return shipping fee to our company + shipping fee for the exchanged part from our company) and other fees.
If you wish to exchange an item, please do so within 7 days of receiving the item.
Please contact us from the "Inquiry Form".
In addition, regarding the shipment of the exchanged product, it will be after confirming the arrival of the returned product from the customer. Thank you for your understanding.
* Items that have been damaged or contaminated by the customer, items that have passed the acceptance period, items that have had their accessories disposed of, and items that have been used once are not eligible for exchange.
Also, if you return the product without contacting us, we may not be able to respond.